Help & Support
SkinScore
SkinScore scores how well a food fits your skin goal, so you can choose foods that work for your skin, one quick scan at a time.
How does scanning work?
Point the camera at a meal, a snack, or a product barcode and scan it. SkinScore reads the food's facts from that image or barcode, then a fixed on-device rubric scores how well the food fits your chosen skin goal, from 0 to 100. You also get the top reasons behind the score and a better swap to try. Every scan logs into your day, your last 7 days, and your streak.
Why is the score always the same for the same food?
AI reads the food, but the Skin Score itself is calculated on your device by a fixed rubric, not made up by the AI. That means the same food and the same skin goal always give the same score, and the reasons behind it stay consistent and repeatable.
How many scans are free?
You get 3 free scans. SkinScore Pro unlocks unlimited scanning and is an auto-renewing subscription, billed monthly or yearly. Pricing and any trial terms are shown in the app before you subscribe.
Where is my data stored?
On your device. Your scan history and skin profile are not synced to an account, and deleting the app removes them. When you scan, the photo or barcode is sent to a secure AI service to read the food, then discarded. See our Privacy Policy for the full detail on AI processing.
Is SkinScore medical advice?
No. SkinScore is for information and education only. It does not diagnose or treat, and it is not a substitute for a dermatologist or other qualified professional. Skin and diet responses vary between people, and scores are estimates.
How do I manage or cancel my subscription?
SkinScore Pro is billed by Apple or Google. Manage, cancel, or request a refund from your App Store or Google Play account settings. Your access continues until the end of the current billing period.
How do I delete my data?
Open Settings and choose "Delete my data" to remove everything SkinScore keeps on your device. You can do this at any time.
How do I report a problem with an AI result?
Use the reporting option in the app, or email us. We review reports to improve SkinScore.
Need something else? We read every message.