Help & Support
Prova
Prova helps you make sense of your blood-test and lab results in plain language, and lets you ask follow-up questions about what they mean.
How do I add a report?
Scan a photo of your lab report or enter the values by hand. Prova reads each result, shows it in plain language, and flags where a value sits relative to its reference range. You confirm the values before they are recorded, so a misread digit never slips through.
Where is my data stored?
On your device. Your reports and health profile are not synced to an account, and deleting the app removes them. When you ask Prova to explain a result or chat, the relevant text or image is sent to a secure AI service to generate the response, then discarded. See our Privacy Policy for the full detail on AI processing.
Is Prova medical advice?
No. Prova is for information and education only. It does not diagnose, treat, or replace a conversation with a qualified healthcare professional. Always check important results with your clinician.
How do I manage my purchases?
Purchases are billed by Apple or Google. Manage, cancel, or request a refund from your App Store or Google Play account settings.
How do I report a problem with an AI answer?
Use the reporting option in the app, or email us. We review reports to improve Prova.
Need something else? We read every message.